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Level 1

5 points

your purchase could not br completed

i cant purcha with my gift card

iPhone 6, iOS 12

Posted on Jun 2, 2019 10:26 PM

Top-ranking reply

Level 10

334,192 points

Posted on Jun 2, 2019 10:49 PM

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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