Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPHONE 6S PLUS FINGERPRINT NOT WORKING AFTER UPDATING TO IOS 12.3.1

I updated my Ios to 12.3.1. i found out that my fingerprint sensor is not working. Anyone else with this issue?

iPhone 6s Plus, iOS 12

Posted on Jun 3, 2019 1:11 AM

Reply
1 reply

Jun 3, 2019 3:41 PM in response to Radbrad1

Hi Radbrad1,


Welcome to Apple Support Communities! If you're having issues with Touch ID not working as expected, I'd like to help.


Have you restarted your iPhone since you noticed the issue with your Touch ID? It's a simple step, but it can resolve unusual issues.


If you're still not able to use your Touch ID, follow the steps in this article: If Touch ID isn't working on your iPhone or iPad


Cheers!

IPHONE 6S PLUS FINGERPRINT NOT WORKING AFTER UPDATING TO IOS 12.3.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.