Updating payment card

Everyrime I try to update my payment info(new debit card) it says I need to verify my old card but I can’t.

iPhone X, iOS 12

Posted on Jun 3, 2019 4:12 AM

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Question marked as Top-ranking reply

Posted on Jun 3, 2019 4:34 AM

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

4 replies
Question marked as Top-ranking reply

Jun 3, 2019 4:34 AM in response to Kmitch225

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Updating payment card

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