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I need to update my card simple. I keep getting ask to verify the old card which does not exist and will not let me add my new and only card

Posted on Jun 11, 2019 1:16 PM

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Posted on Jun 11, 2019 10:58 PM

Try doing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jun 11, 2019 10:58 PM in response to abril413

Try doing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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