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Cannot change payment method


I want to change my card for my payment but it won’t let me it keeps saying i need to verify my card but i had to get a new one.




[Image Edited by Moderator to Remove Personal Information]

iPhone XR, iOS 12

Posted on Jun 20, 2019 8:31 PM

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Posted on Jun 21, 2019 12:49 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Jun 21, 2019 12:49 AM in response to brieanne129

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Cannot change payment method

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