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3lion0 Author

Level 1

4 points

ringtones are not audible

On my wife's iPhone x, calls and texts are received but get no ringtone.

iPhone X

Posted on Jun 3, 2019 8:53 AM

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ChrisJ4203

Level 10

230,371 points

Posted on Jun 3, 2019 9:13 AM

Check to make sure the device is not on Do Not Disturb, the ringer volume is turned up, and that the Mute Switch on the side of the phone is turned to the Ring position (no color showing and switch is towards the screen).

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ringtones are not audible

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