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Email scams?

I keep getting emails from apple that I think is a scam

iPhone X, iOS 12

Posted on Jun 3, 2019 4:33 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2019 4:41 PM

See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If that doesn't help, you may want to reply with more details about the emails.


2 replies

Jun 3, 2019 4:48 PM in response to janis195

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Email scams?

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