Forgot security answers

Recently got a new iphone XR and would like to change the name of the iphone and such. I have forgot my security answers and am unable to reset them myself. Keep getting "cannot reset security question. We don't have sufficient information to reset your security questions"

Posted on Jun 3, 2019 10:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2019 10:09 PM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


(172009)

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forgot security answers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.