Licensing problem with OmniGraffle 7 (AppleStore purchased) on new MacBook Air

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Licensing problem with OmniGraffle 7 (AppleStore purchased) on new MacBook Air

I've just purchased a new MacBook Air. I log into App Store and I see my previous Omnigraffle purchase and download it. When I Open the app, I see this:

Any idea what I can do?

Thanks,

Patrick

MacBook Air 13", macOS 10.14

Posted on Jun 4, 2019 4:54 AM

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Answer 1

CarlAVII

Community Specialist

Jun 4, 2019 7:03 PM in response to SniperGunner

Hi SniperGunner!

I understand that you’re being prompted to unlock a previous App Store purchase, and I'm happy to help. You can use these instructions to contact the app developer:

How to contact an app developer

Cheers!

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Licensing problem with OmniGraffle 7 (AppleStore purchased) on new MacBook Air

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