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My apple settings keeps requesting a change in password because it locked for security reasons

Why is my apple account locked and how to I get you to unlock it??

Posted on Jun 5, 2019 11:34 AM

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6 replies

Jun 5, 2019 12:16 PM in response to DaytonDrive932

there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


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Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Jun 5, 2019 11:47 AM in response to Kurt Lang

Well, I would go through iforgotapple to reset my password, I reset my password and the in a few days I get a message to enter my password into settings, I enter my newly reset password and it say it failed and my account is locked for security reasons and I have to reset my password again. In the last few months this has happen continuously. Is there any way to end this cycle?

Jun 5, 2019 11:52 AM in response to jdoghaf

The user never stated that the change in password request came through email.

That's why I responded as I did. The user didn't say where these requests were coming from at all. That left a lot of room for interpretation.


If you look around the forums, there are at least a few topics per day where the user got a fake email saying their account was locked, or threatened to be locked unless they clicked on a link to "verify" their ID and password.


Yes, I fully realize there are other ways to make this happen, but given how much more often a scam is involved made it necessary to mention the possibility.

My apple settings keeps requesting a change in password because it locked for security reasons

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