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Contacts disappear

why have my Apple contacts disappeared since my company switched from Lotus to Outlook?

iPad Pro, iOS 12

Posted on Jun 5, 2019 1:19 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2019 1:43 PM

If your contacts were saved in your corporate mail account, and they did not transfer them to the new account, once you signed out of the Lotus account, they would have been lost from your iPhone. They are not stored locally, they were synced from the corporate mail account, and it was removed. Contact your Exchange administrator for assistance.

3 replies
Question marked as Top-ranking reply

Jun 5, 2019 1:43 PM in response to wrossall

If your contacts were saved in your corporate mail account, and they did not transfer them to the new account, once you signed out of the Lotus account, they would have been lost from your iPhone. They are not stored locally, they were synced from the corporate mail account, and it was removed. Contact your Exchange administrator for assistance.

Contacts disappear

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