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Icloud mail not working on Android

Hi, my icloud email stopped receiving mail yesterday. I tried it on my ipad and it still wasn't loading new mails. I sent an email from my old address to it and its not came through.

I then had to reset my password and now can't get logged in on my android as its telling me my username or password is incorrect but it's the same one I've logged in with on the ipad. It's working on my ipad but its still not receiving mails.

What's wrong with it?

I'll be changing all importing mails over to my Google account as I get daily emails from my daughters school.

And setting up my icloud mail on my android was a pain.

iPad mini 3, iOS 10

Posted on Jun 6, 2019 1:00 AM

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Question marked as Best reply

Posted on Jun 6, 2019 3:03 PM

iCloud mail is standard IMAP and you can access it in the mail application using the settings here:

Mail server settings for iCloud email clients - Apple Support

As you are using a non-Apple app to access your email or other facilities, you are now required to use an 'app-specific' password in place of your normal iCloud password. In order to do this you need to set up two-factor authentication for your Apple ID, and for this you need to have either a Mac running El Capitan or above, or an iOS device running iOS9 or above.

Two-factor authentication for Apple ID - Apple Support

Using app-specific passwords - Apple Support

If you are unable to set up two-factor authentication you should set up 2-step verification and use that to create an app-specific password (see link below) . Then go to https://appleid.apple.com , select 'Password and Security'; click 'Generate an App-Specific Password' and follow the instructions. Once you have the password, copy it and paste it into the password field in the application instead of your usual iCloud password. You should also keep a note of it (though you can generate a new one if required).

Two-step verification for Apple ID - Apple Support

You will need to nominate a 'trusted device' - any phone capable of receiving SMS messages. There will be a 2-day wait before you can complete the process.

(A particular caveat (about 2-step only) - you will be issued with a 'Recovery Key' in case you lose your 'trusted device'. Make sure to write this down and keep it in a safe place; if you lose both it and your trusted device you will be permanently locked out of your ID. You'd be surprised at the number of people who've posted here that they've got themselves into just that position.)


2 replies
Question marked as Best reply

Jun 6, 2019 3:03 PM in response to JasTheDog91

iCloud mail is standard IMAP and you can access it in the mail application using the settings here:

Mail server settings for iCloud email clients - Apple Support

As you are using a non-Apple app to access your email or other facilities, you are now required to use an 'app-specific' password in place of your normal iCloud password. In order to do this you need to set up two-factor authentication for your Apple ID, and for this you need to have either a Mac running El Capitan or above, or an iOS device running iOS9 or above.

Two-factor authentication for Apple ID - Apple Support

Using app-specific passwords - Apple Support

If you are unable to set up two-factor authentication you should set up 2-step verification and use that to create an app-specific password (see link below) . Then go to https://appleid.apple.com , select 'Password and Security'; click 'Generate an App-Specific Password' and follow the instructions. Once you have the password, copy it and paste it into the password field in the application instead of your usual iCloud password. You should also keep a note of it (though you can generate a new one if required).

Two-step verification for Apple ID - Apple Support

You will need to nominate a 'trusted device' - any phone capable of receiving SMS messages. There will be a 2-day wait before you can complete the process.

(A particular caveat (about 2-step only) - you will be issued with a 'Recovery Key' in case you lose your 'trusted device'. Make sure to write this down and keep it in a safe place; if you lose both it and your trusted device you will be permanently locked out of your ID. You'd be surprised at the number of people who've posted here that they've got themselves into just that position.)


Icloud mail not working on Android

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