You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPod Touch 5th Generation Won’t Download Apps

Why won’t my iPod 5th Generation download apps? I have tried absolutely everything I can find on any Apple website and have watched multiple YouTube videos but nothing is working! I tap install and it comes up with the loading sign forever! MY INTERNET IS FINE?!!

iPod, iOS 12

Posted on Jun 6, 2019 3:55 AM

Reply
3 replies

Jun 6, 2019 4:38 PM in response to keagan132


Hello keagan132,


Thanks for asking the Apple Support Communities for help with installing apps on your iPod touch. I am happy to help.


1. Please double check you have tried everything in this help article: If you can't download or update apps, or if apps get stuck - Apple Support


2. If you still have issues, I recommend trying while connected to a different wireless network. I am aware the network is working for normal internet pages, but other more secure items, such as downloading apps, may be blocked on the network you are currently connected to.



If you still have issues, please let us know if the issue is occurring while connected to multiple wireless networks or not. Thanks and have a wonderful day.

Jun 6, 2019 5:34 PM in response to keagan132

I believe Apple, in Cupertino, CA is doing some behind the scenes work or changes to the iOS App Store, in preparation for the later introduction of iOS 13 in the Fall.

There have been lots of similar reports and issues with the iOS App Store started over the past weekend.


Eventually, apps should be able to download/install/update at some time between the period when Apple isn't do sometbing with iOS App Store servers/software.


Stay patient.

My iPod Touch 5th Generation Won’t Download Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.