Purchases
Every time I make a purchase, the next purchase I make won’t go through, I get the purchase cannot be completed message. It is a real inconvenience. Please help.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Every time I make a purchase, the next purchase I make won’t go through, I get the purchase cannot be completed message. It is a real inconvenience. Please help.
Does it also tell you to contact iTunes Support ? If it does, have you done so ? If not, you should (these are user forums, not iTunes Support) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag (the country where you live, and which is therefore the country on your account)
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Purchases