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Apple Gift Card Redeem Problem

Whenever I try to redeem my gift card I get this message:

“The iTunes Store is unable to process Gift Certificates at this time.”


It’s not the first time that I redeem an iTunes gift card, but for some reason this happened. I am tried to redeem it for 2 days in a row now but without any success.

Any ideas how to solve this issue.

Thanks.

iPad Pro, iOS 12

Posted on Jun 7, 2019 11:09 AM

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Posted on Jun 7, 2019 11:03 PM

You've tried on both your iPad and computer's iTunes ? There have been a number of other posts over the last few days mentioning the same thing, you could contact iTunes Support and see if they can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Jun 7, 2019 11:03 PM in response to Aj92aaed

You've tried on both your iPad and computer's iTunes ? There have been a number of other posts over the last few days mentioning the same thing, you could contact iTunes Support and see if they can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Apple Gift Card Redeem Problem

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