Iphone and luma surveillance app

I have a luma surveillance system and use the app on my phone to view the camera feeds in real-time. Everything was working until a few days ago, but now, all the cameras on the app are saying connection failed. It is working on my laptop and my husband's android phone. Can anyone help? Thanks

iPhone 7, iOS 12

Posted on Jun 7, 2019 1:23 PM

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3 replies

Jun 7, 2019 2:01 PM in response to rski999

Have you tried restarting your phone-->Restart your iPhone, iPad, or iPod touch - Apple Support

Jun 7, 2019 2:08 PM in response to rski999

Are you connected using Wi-Fi or cellular data? If it's Wi-Fi reboot your router. Beyond that, you need to contact the provider of the app.

rski999 Author

Level 1

9 points

Jun 7, 2019 2:04 PM in response to Lawrence Finch

Yes, I did that and reinstalled the app as well

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Iphone and luma surveillance app

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