Failed Verification Code

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Failed Verification Code

I'm attempting to set up a new phone and I can log and I get a verification code, but it keeps saying "verification failed, an unknown error occurred." after entering the code. I'm about to take this phone back, because I'm so frustrated. I can obviously log into account on laptop or I couldn't even ask this question. Any suggestions before I give up and return the thing?

iPhone X

Posted on Jun 7, 2019 6:51 PM

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Answer 1

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SravanKrA

Community+ 2025

Level 10

425,034 points

Jun 7, 2019 7:36 PM in response to mckeepsm

I am unable to understand, return what? You cannot undo a verification code.

There are few scenarios where you may get "Verification Failed". Try resolving using the 4 possible options

Whether you're actually connected to the internet (preferably WiFi)?
Set time/date Automatically
Try this:
1. connect using strong and stable wifi
2. From your Mac:
  1. Go to Apple Menu > System Preferences > iCloud.
  2. Click Account Details.
  3. If your device is offline, click Get Verification Code. If your device is online, click Security > Get Verification Code.
3. Enter the verification code in the device with the error
Disable any VPN

Good Luck!

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Failed Verification Code

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