Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Erase content on iPhone

I’m trying to erase all content on my old iPhone but it says verification failed there was an error connecting to Apple server .

Posted on Jun 8, 2019 1:24 AM

Reply
Question marked as Best reply

Posted on Jun 8, 2019 12:05 PM

Here is a link that may help - What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


You need to know the activation lock information.

1 reply

Erase content on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.