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Payment Update Problem

I had to cancel a credit card I lost (the only payment method I have on file with iTunes). I have my new card but I can't delete the old one (says there's active subscriptions where I looked and all of mine are expired). It wants it verified which I can't since I have lost the card.


When I try to just add a new payment method, a message box pops up stating "One or more of your payment methods require verification" and doesn't give me the option to add the new card anyway. Which circles back to problem number one and me unable to get a payment method on file to update any apps on my phone or make purchases...…………….

iPhone 7, iOS 12

Posted on Jun 8, 2019 3:36 PM

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Question marked as Top-ranking reply

Posted on Jun 8, 2019 3:53 PM

If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-ca/HT203905

5 replies

Payment Update Problem

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