Screen Unresponsive even after the screen replacement.

Issues:

Screen Unresponsive even after the screen replacement.

As the phone is still locked, I'm unable to initiate any iCloud Backup. I also do not have any recent backup as I was traveling. Fearing data loss, is there ANY WAY I can remotely enable iCloud Backup considering the phone is still connected to WiFi?





[Re-Titled by Moderator]

iPhone X, iOS 12

Posted on Jun 8, 2019 8:36 PM

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Question marked as Top-ranking reply

Posted on Jun 9, 2019 1:18 AM

Without a working screen you won't be able to initiate an iCloud backup. Are you sure it's not set to back up to iCloud automatically? You can call Apple to find out when the last backup was completed.


Did you ever hook it up to a computer with iTunes and answered to trust that computer? If so, I believe you can hook up again to do an iTunes computer backup without needing to tap anything on the iPhone screen.


Did you do the screen replacement yourself or have a shop do it? If it was a shop, is taking it back there again to fix their non-working repair work an option it sound alike they didn't do properly the first time? If you did it yourself I would check all your connections again as it sounds like one of the ribbon cables may not be connected properly.

1 reply
Question marked as Top-ranking reply

Jun 9, 2019 1:18 AM in response to pushkala2020

Without a working screen you won't be able to initiate an iCloud backup. Are you sure it's not set to back up to iCloud automatically? You can call Apple to find out when the last backup was completed.


Did you ever hook it up to a computer with iTunes and answered to trust that computer? If so, I believe you can hook up again to do an iTunes computer backup without needing to tap anything on the iPhone screen.


Did you do the screen replacement yourself or have a shop do it? If it was a shop, is taking it back there again to fix their non-working repair work an option it sound alike they didn't do properly the first time? If you did it yourself I would check all your connections again as it sounds like one of the ribbon cables may not be connected properly.

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Screen Unresponsive even after the screen replacement.

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