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FordPass for Apple Watch doesn't work

The Ford iPhone app works great to start my truck but when I try to load it on my watch it shows the three loading dots and a refresh button. It will eventually time out and say unable to connect.


How do I get my watch app to connect?

Apple Watch Series 3, watchOS 5

Posted on Jun 9, 2019 10:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2019 11:10 AM

It would seem that you need to tap on Refresh to ensure the connection of the Watch.


Question: 

Remote Starting FordPass with the Apple Watch

 

Answer: 

To remote start your vehicle with your Apple Watch and FordPass™:

  • You must have the FordPass™ app installed on your iPhone. 
  • You must have a vehicle added to the app.
  • Your vehicle must be equipped with the ​SYNC/FordPass Connect modem​.
  • Your modem must be ​activated​.
  • Your iPhone that contains the FordPass app must be connected to your Apple Watch via Bluetooth.

Remote Starting FordPass with the Apple Watch

  1. Select the FordPass™ app from your watch screen.
  2. Tap Refresh if the option appears, to ensure your connection. 
  3. Press and hold the start key .
    • Note: Allow the blue line to fully orbit before releasing the button. 
  1. A pop-up message will appear confirming that your request has been sent to your vehicle.
  2. Tap OK.


6 replies
Question marked as Top-ranking reply

Jun 9, 2019 11:10 AM in response to charliemutt

It would seem that you need to tap on Refresh to ensure the connection of the Watch.


Question: 

Remote Starting FordPass with the Apple Watch

 

Answer: 

To remote start your vehicle with your Apple Watch and FordPass™:

  • You must have the FordPass™ app installed on your iPhone. 
  • You must have a vehicle added to the app.
  • Your vehicle must be equipped with the ​SYNC/FordPass Connect modem​.
  • Your modem must be ​activated​.
  • Your iPhone that contains the FordPass app must be connected to your Apple Watch via Bluetooth.

Remote Starting FordPass with the Apple Watch

  1. Select the FordPass™ app from your watch screen.
  2. Tap Refresh if the option appears, to ensure your connection. 
  3. Press and hold the start key .
    • Note: Allow the blue line to fully orbit before releasing the button. 
  1. A pop-up message will appear confirming that your request has been sent to your vehicle.
  2. Tap OK.


FordPass for Apple Watch doesn't work

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