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Can’t add my mobile phone number to exists Apple ID

I can’t add my phone number to my account Apple ID. It says this mobile number is already used in other account. What I can do to add? How I can find other Apple ID account to making my phone number free?

Posted on Jun 9, 2019 12:04 PM

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4 replies

Jun 12, 2019 6:23 AM in response to rkhalilov

Have you tried restarting everything and see if you can add the number to the desired account? Sometimes it can take up to 24 hours for changes to sync.


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Can’t add my mobile phone number to exists Apple ID

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