You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

apple music

as soon as i open my apple music, the app shuts itself down.

I’ve uninstalled and and re-installed it. My device has no pending updates. I have all reset my device. Can you help please

iPhone 6s, iOS 12

Posted on Jun 9, 2019 12:45 PM

Top-ranking reply

Level 8

36,842 points

Posted on Jun 9, 2019 4:22 PM

Firstly force close the app properly - Double click the Home button, see Apple Music and swipe it up.
In settings - sign out of your Apple ID , then sign back in
Force restart your Phone 6S- Press and hold both the Sleep/Wake button and the Home button.- When the Apple logo appears, release both buttons.
See if the App Store has an update for the music app,

View in context

Similar questions