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apple music

as soon as i open my apple music, the app shuts itself down.

I’ve uninstalled and and re-installed it. My device has no pending updates. I have all reset my device. Can you help please

iPhone 6s, iOS 12

Posted on Jun 9, 2019 12:45 PM

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Question marked as Top-ranking reply

Posted on Jun 9, 2019 4:22 PM

  • Firstly force close the app properly - Double click the Home button, see Apple Music and swipe it up.
  • In settings - sign out of your Apple ID , then sign back in
  • Force restart your Phone 6S- Press and hold both the Sleep/Wake button and the Home button.- When the Apple logo appears, release both buttons.
  • See if the App Store has an update for the music app,



1 reply
Question marked as Top-ranking reply

Jun 9, 2019 4:22 PM in response to poppy212

  • Firstly force close the app properly - Double click the Home button, see Apple Music and swipe it up.
  • In settings - sign out of your Apple ID , then sign back in
  • Force restart your Phone 6S- Press and hold both the Sleep/Wake button and the Home button.- When the Apple logo appears, release both buttons.
  • See if the App Store has an update for the music app,



apple music

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