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only left airpod works

i bought airpods 2 in march and they've worked completely fine until now. my right airpod has stopped working completely and won't turn on even when it's been fully charged. my left one works fine but my right one just won't work. i haven't dropped them, gotten them wet or done anything to damage them either. i've tried forgetting the device from my iphone's bluetooth and reconnecting it but it still won't work. please help!!!

iPhone 7 Plus, iOS 12

Posted on Jun 9, 2019 3:11 PM

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Question marked as Top-ranking reply

Posted on Jun 9, 2019 3:18 PM

If one of your AirPods isn't working - Apple Support states:

"If one of your AirPods isn't working

Learn what to do if your left or right AirPod (1st or 2nd generation) won't play audio.

  1. Place both AirPods in your charging case.
  2. Make sure that both AirPods are charging. Learn what to do if your AirPods or case won't charge.
  3. Close the lid and wait 30 seconds. 
  4. Test both AirPods.

If either AirPod still isn't working, reset your AirPods. You might also need to clean your AirPods.

If you still need help, contact Apple Support."

1 reply
Question marked as Top-ranking reply

Jun 9, 2019 3:18 PM in response to euhporia

If one of your AirPods isn't working - Apple Support states:

"If one of your AirPods isn't working

Learn what to do if your left or right AirPod (1st or 2nd generation) won't play audio.

  1. Place both AirPods in your charging case.
  2. Make sure that both AirPods are charging. Learn what to do if your AirPods or case won't charge.
  3. Close the lid and wait 30 seconds. 
  4. Test both AirPods.

If either AirPod still isn't working, reset your AirPods. You might also need to clean your AirPods.

If you still need help, contact Apple Support."

only left airpod works

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