Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Right side in Top Bar of iPhone X got green

Hi ,


Suddenly on my iPhone X, Right Side of top bar got green. Anyone know what is the issue and how to fix it ?

iPhone X, iOS 12

Posted on Jun 9, 2019 9:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2019 4:09 PM

Hello Francis Roshan Fernando.


Welcome to Apple Support Communities. From the photo that you sent, it appears that there is a green bar showing in the upper right-hand corner of your iPhone screen. I'd be happy to provide a few steps that may help:


-First, restart your iPhone: Restart your iPhone, iPad, or iPod touch.


-After ensuring that you have a current backup, you'll also want to make sure your iPhone is fully updated. Here are the steps for updating: Update your iPhone, iPad, or iPod touch.


-After taking both of those steps, if you still see the green area, the next step to take is to restore your iPhone using iTunes on a computer. This will erase your iPhone, but you'll be able to move it back from your backup.


Initially, you'll want to set up your iPhone as a new device to test the issue. You can find the steps to restore here: Restore your iPhone, iPad, or iPod to factory settings


-After restoring to factory settings, if you still see the green line, you'll want to Contact Support to explore service options.


Best of luck! Take care.

1 reply
Question marked as Top-ranking reply

Jun 10, 2019 4:09 PM in response to Francis Roshan Fernando

Hello Francis Roshan Fernando.


Welcome to Apple Support Communities. From the photo that you sent, it appears that there is a green bar showing in the upper right-hand corner of your iPhone screen. I'd be happy to provide a few steps that may help:


-First, restart your iPhone: Restart your iPhone, iPad, or iPod touch.


-After ensuring that you have a current backup, you'll also want to make sure your iPhone is fully updated. Here are the steps for updating: Update your iPhone, iPad, or iPod touch.


-After taking both of those steps, if you still see the green area, the next step to take is to restore your iPhone using iTunes on a computer. This will erase your iPhone, but you'll be able to move it back from your backup.


Initially, you'll want to set up your iPhone as a new device to test the issue. You can find the steps to restore here: Restore your iPhone, iPad, or iPod to factory settings


-After restoring to factory settings, if you still see the green line, you'll want to Contact Support to explore service options.


Best of luck! Take care.

Right side in Top Bar of iPhone X got green

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.