You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Nancen Author

Level 1

4 points

Apple Music error

Some songs won’t play even if I have it downloaded. It will skip over them if I have it on shuffle and if I click on the song to listen to it then it won’t let it play. Why is this and how do I fix it?

iPhone 8, iOS 12

Posted on Jun 10, 2019 8:05 AM

Top-ranking reply

Vancouver22

Level 8

36,703 points

Posted on Jun 10, 2019 9:48 AM

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.

View in context

Apple Music error

Similar questions