i cloud storage

I have 2 tb of storage with 1.92 tb free on the Icloud but when I try to upload files to the cloud it state that there in not enough storage room


Windows, Windows 6

Posted on Jun 10, 2019 8:45 AM

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1 reply

Jun 11, 2019 7:45 AM in response to lembroid

Hello lembroid,


Thank you for using Apple Support Communities! I understand that you're encountering an error indicating that you do not have enough storage available when uploading files to iCloud, however you have 1.92 TB of available storage in iCloud. It's important that you're able to sync and manage your data stored in iCloud. I would be happy to help point you towards a resolution.


On the device that you're uploading the files from, I would like to have you confirm that the 2 TB iCloud storage plan is showing, and check how much storage it shows you have:


Manage your iCloud storage - Apple Support


If you aren't seeing the correct storage plan reflected, restart your device, then check again. If you're still encountering the error when uploading files, some additional questions that may be helpful to answer are:


  1. Which device is this happening on? What software version?
  2. Does this happen when uploading specific files or any type of data to iCloud?
  3. Can you upload files to your iCloud account using a different device?


Cheers!

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