Charge from ITunes on my credit card

Question

Charge from ITunes on my credit card

Hello ITunes support,

There is a charge shown under your name on my credit card. All the amounts have been charged the same day 5th June 2019. But I have not given permission to any of these charges and I have not gotten any email from iTunes that says I bought it.

I have checked all my purchases, but nothing says that I bought it.

In total there has been charged 169kr (danish crones)

I really hope you can help to get them cancelled and make sure it will not happen again.

Best regards Maria ( Denmark) night

iPhone 8, iOS 12

Posted on Jun 11, 2019 2:38 AM

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Answer 1

King_Penguin

Level 10

334,324 points

Jun 11, 2019 2:43 AM in response to Ituneshelp123

This is not 'ITunes support', you know that these are user forums and that we are just fellow users.

If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it/them : See your purchase history in the App Store or iTunes Store - Apple Support

and if it/they aren't : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

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Charge from ITunes on my credit card

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