Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Subscription cancellation & refund

I subscribed to an app, paid for the year upfront. Immediately regretted my decision. I contacted the service to cancel & get a refund since it was (still is) within 24 hours. They said I had to go through Apple to get my refund. Who do I need to speak to to get my money back? I’ve cancelled the auto renewal via my phone but that doesn’t take care of the refund.

iPhone 8 Plus, iOS 12

Posted on Jun 11, 2019 5:46 AM

Reply
Question marked as Best reply

Posted on Jun 11, 2019 6:09 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Best reply

Jun 11, 2019 6:09 AM in response to 1234abcd5e

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Subscription cancellation & refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.