My move ring is not moving.

I just bought a series 4 and my nive ring is the only one that hasn't moved. Help!

Apple Watch Series 4, watchOS 5

Posted on Jun 11, 2019 8:05 PM

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Question marked as Top-ranking reply

Posted on Jun 11, 2019 11:49 PM

I would suggest you reset your watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2.1and your iphone is running ios 12.3.1. And finally Unpair your Watch and repair it. Still issues return it to your local Apple store. As the Watch is still under warranty

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Question marked as Top-ranking reply

Jun 11, 2019 11:49 PM in response to talia154

I would suggest you reset your watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2.1and your iphone is running ios 12.3.1. And finally Unpair your Watch and repair it. Still issues return it to your local Apple store. As the Watch is still under warranty

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My move ring is not moving.

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