You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Learn about all the features, apps, and settings of your iPhone

See what's new >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cdhanh13 Author

Level 1

4 points

IOS Update Question - Moving from 11.2.6 to 12.3.1

I tried to use an Android phone for the last year or two, and have elected to go back to my iphone SE because I prefer the size and to be honest the performance is still great. I am trying to download the latest IOS update and it is taking a very long time. Does anybody know how long I should expect to wait for this to finish when moving from such an older version? I had to first clear a lot of photos off to make room since it's a 16 GB device, but it has been in "downloading" status for about the last 1.5 hours and it appears to be about 30% complete. I just want to make sure there is not a problem. Thank you.

iPhone SE, iOS 11

Posted on Jun 13, 2019 7:51 AM

Top-ranking reply

askbarnabas

Level 10

103,797 points

Posted on Jun 13, 2019 8:02 AM

I would plug it into a power source and then go to settings>general>reset>and reset the network settings. If all else fails, plug it into your iTunes computer and update it that way.

View in context

IOS Update Question - Moving from 11.2.6 to 12.3.1

Similar questions