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Level 1

4 points

iPhone 8 won't turn off.

After the latest update, my iPhone 8 will not turn off.

iPhone 8, iOS 12

Posted on Jun 13, 2019 8:23 AM

Top-ranking reply

Level 10

103,864 points

Posted on Jun 13, 2019 10:39 AM

Hello,

Do this:

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.

The general steps are listed in this link:

Good luck.

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