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Level 1

4 points

My iPhone will not turn off

My iPhone will not turn off.

iPhone 11, iOS 14

Posted on Jul 30, 2021 11:38 PM

Top-ranking reply

Level 10

149,850 points

Posted on Jul 30, 2021 11:40 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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