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Delete Apple ID from iPad

So I have recently purchased an iPad and the previous owner has still got their Apple ID assigned to it. I have tried to contact them to gain the information needed to remove it but they have not responded to me on several occasions.


Please can someone advise on how I can remove this without the details.


Thanks

iPad Air 2 Wi-Fi

Posted on Jun 13, 2019 12:35 PM

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Question marked as Best reply

Posted on Jun 13, 2019 1:22 PM

You can't. You will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.


Activation Lock - Turn off Find My iPhone 



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Delete Apple ID from iPad

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