Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Delete Apple ID from iPad

So I have recently purchased an iPad and the previous owner has still got their Apple ID assigned to it. I have tried to contact them to gain the information needed to remove it but they have not responded to me on several occasions.


Please can someone advise on how I can remove this without the details.


Thanks

iPad Air 2 Wi-Fi

Posted on Jun 13, 2019 12:35 PM

Reply
Question marked as Best reply

Posted on Jun 13, 2019 1:22 PM

You can't. You will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.


Activation Lock - Turn off Find My iPhone 



1 reply

Delete Apple ID from iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.