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Level 1

5 points

Siri not working

Siri doesn’t hear me. It works fine with ear phones. Microphones work fine with phone calls, video, voice notes etc

aAny idea why Siri can’t “ hear” me in hands free mode? Thank you, Fred

(IPhone 6 plus)

Posted on Jun 13, 2019 1:23 PM

Top-ranking reply

Level 7

33,273 points

Posted on Jun 13, 2019 1:42 PM

Siri's microphone is located under the front speaker grill.

If you record a front-facing video saying something, do you hear yourself well?

If no, then it's a microphone issue.

You can try to exclude the software bug that caused that by restoring your iPhone to factory settings and setting it up as new. And see how it goes.

If the issue is not resolved, schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider.

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