Real Or Scam

found a charge on my iTunes that I did not make...when I went to cancel it, the site asked for all my info including my SS#....I get very suspicious when this happens....was I really charged or was this a scam?

iMac 21.5", macOS 10.13

Posted on Jun 14, 2019 4:35 AM

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Posted on Jun 14, 2019 6:23 AM

Among other things common to these fake purchase emails (besides the mentioned one that Apple will never ask for your SS number), Apple's email receipts also never include links to cancel a purchase.


As long as you didn't fill out any other information and submit the form, you're fine. If you did submit other info, you will need to take steps to protect yourself or your Apple account immediately. Such as, if you did submit your Apple ID and password, you must change that password NOW!, before the crooks lock you out of your own account.

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Question marked as Top-ranking reply

Jun 14, 2019 6:23 AM in response to nanredfox

Among other things common to these fake purchase emails (besides the mentioned one that Apple will never ask for your SS number), Apple's email receipts also never include links to cancel a purchase.


As long as you didn't fill out any other information and submit the form, you're fine. If you did submit other info, you will need to take steps to protect yourself or your Apple account immediately. Such as, if you did submit your Apple ID and password, you must change that password NOW!, before the crooks lock you out of your own account.

Jun 14, 2019 6:27 AM in response to nanredfox

If you received an email or phone call or text message claiming to be from Apple Computer with charges or claims you do not recognize or with requests to provide or change personal information DO NOT click on any links or respond to it.


see this link:

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

https://support.apple.com/en-us/ht204759 

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Real Or Scam

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