Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music subscription

I am trying to cancel my 6mo free trial. I have followed all online directions, but when I get to the step where I click on “View My Apple ID” the subscription option is not available. Any advice?

iPhone XS Max

Posted on Jun 14, 2019 7:04 PM

Reply
Question marked as Best reply

Posted on Jun 14, 2019 8:24 PM

Are you doing it this way?

View, change, or cancel your subscriptions - Apple Support

you can do this on your phone in settings or as instructed in the above link 


Go to Settings > [your name] > iTunes & App Store.

Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID.

Scroll to Subscriptions, then tap it.

Tap the subscription that you want to manage. ...

Use the options to manage your subscription.

1 reply
Question marked as Best reply

Jun 14, 2019 8:24 PM in response to Kitkat8302

Are you doing it this way?

View, change, or cancel your subscriptions - Apple Support

you can do this on your phone in settings or as instructed in the above link 


Go to Settings > [your name] > iTunes & App Store.

Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID.

Scroll to Subscriptions, then tap it.

Tap the subscription that you want to manage. ...

Use the options to manage your subscription.

Apple Music subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.