I don't get direct messages on Instagram

i dont get any direct message in instgram , only when i i open the app , how could i fix it ? all the natfication in turned on

[Re-Titled by Moderator]

iPhone X, iOS 12

Posted on Jun 15, 2019 2:49 AM

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Instagram DM notifications I’m currently facing kinda of a big problem with my notifications as I’m not getting any direct messages notifications until I open the app and go to messages and this is very frustrating as I use this for business so not receiving message notifications is affecting me as every few mins I have to go on Instagram n go to messages n refresh in order to get messages I’ve tried every method I’ve seen online from: Check Instagram notifications settings and my iPhone setting Restart iPhone Delete and reinstall app Logging out of the app n deleting n reinstalling n logging in Update app I’ve literally tried every single method but nothing is working is it potentially because of the update like should I wait for a new update on Instagram?
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2 replies

Jun 15, 2019 4:19 AM in response to layan32

Delete the app and reinstall it.

sergekills

Level 7

33,329 points

Jun 15, 2019 4:01 AM in response to layan32

Maybe there's an instagram issue?

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I don't get direct messages on Instagram

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