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computer frozen on screensaver

My brand new MacBook air is frozen on the screen saver after being plugged in over night. Can you help?


MacBook Air 13", macOS 10.14

Posted on Jun 15, 2019 7:37 AM

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Posted on Jun 15, 2019 7:38 AM

Hold the power button until it shuts down and then restart.

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computer frozen on screensaver

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