No words in iTunes

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Level 1

8 points

No words in iTunes

Hey guys. Having a very strange problem with iTunes after the last update. For whatever reason I can't see any words at all in iTunes. All of my songs are there (if I can find the ghost files with my mouse they'll play) but I can't see any song titles, artist, lengths, artwork, or anything. I've uninstalled/reinstalled 5 times now with no success, and I've tried running in safe mode, running as administrator, and changing my switchable graphics back to the onboard card. Any ideas?

Posted on Jun 15, 2019 11:03 AM

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Answer 1

turingtest2

Level 10

274,470 points

Jun 15, 2019 12:03 PM in response to Jobodizo

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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