You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple music

Unable to download music, even though I have a valid apple music subscription.

iPhone 8 Plus, iOS 12

Posted on Jun 15, 2019 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2019 1:13 PM

If you can play it, then you should be able to download it.

If you can’t download it, and you can’t play it/stream it, then the content itself or your settings (or the connection) may prevent that.

To add tracks to your library, you must have iCloud Music Library active.

To download tracks, you should first add them to your library, then download from there.


Get help with iCloud Music Library - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 15, 2019 1:13 PM in response to janneke273

If you can play it, then you should be able to download it.

If you can’t download it, and you can’t play it/stream it, then the content itself or your settings (or the connection) may prevent that.

To add tracks to your library, you must have iCloud Music Library active.

To download tracks, you should first add them to your library, then download from there.


Get help with iCloud Music Library - Apple Support

apple music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.