Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple music

I have a problem with my Apple Music. It won’t let me play any songs and I paid for the subscription and i just want it to work

Posted on Jul 6, 2019 10:12 AM

Reply
Question marked as Best reply

Posted on Jul 6, 2019 2:05 PM

If You can't download, play, or access songs

 

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Close the Apple Music App
  • Update iPhone Software. 
  • Reset Network Settings
  • Restart Your Device
  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music”


1 reply
Question marked as Best reply

Jul 6, 2019 2:05 PM in response to Tori_peltier

If You can't download, play, or access songs

 

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Close the Apple Music App
  • Update iPhone Software. 
  • Reset Network Settings
  • Restart Your Device
  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music”


Apple music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.