You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost Encrypted Password of Iphone Back Up

Plz help me! i have lost my back up password and i really need that back up as i have very vital details. Plz anybody guide me do i have any way to get to the lost password or can restore from that back up somehow?


iPhone XS Max, iOS 12

Posted on Jun 15, 2019 1:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2019 1:24 PM

The backup is useless without the password.

There is no place to recover the password from, it only existed on your computer and in your head.


“There is no way to recover your information or turn off Encrypt Backup if you lose or forget the password.”

https://support.apple.com/en-us/HT205220


“ If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your iOS device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your iOS passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to iTunes again and create a new encrypted backup.

You won't be able to use previous encrypted backups, but you can use iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead of iTunes. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.”


https://support.apple.com/en-us/HT205220#help

1 reply
Question marked as Top-ranking reply

Jun 15, 2019 1:24 PM in response to naumankazi

The backup is useless without the password.

There is no place to recover the password from, it only existed on your computer and in your head.


“There is no way to recover your information or turn off Encrypt Backup if you lose or forget the password.”

https://support.apple.com/en-us/HT205220


“ If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your iOS device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your iOS passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to iTunes again and create a new encrypted backup.

You won't be able to use previous encrypted backups, but you can use iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead of iTunes. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.”


https://support.apple.com/en-us/HT205220#help

Lost Encrypted Password of Iphone Back Up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.