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Stuck in headphone mode

How do I fix my phone being stuck in headphone mode? I tried cleaning the headphone jack and everything I found online and nothing is working.

iPhone 6s, iOS 12

Posted on Jun 16, 2019 5:24 PM

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Community+ 2024

Level 10

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Posted on Jun 16, 2019 5:38 PM

If your iPhone is stuck in headphone mode

When your iPhone gets stuck in headphone mode or won't recognize your headphones, get help.

After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.

If so, take your device to an Apple Retail Store or Apple Authorized Service Provider for inspection. Don’t have a nearby service location? Contact Apple Support.

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