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All my songs disappeared

Hello 3 days ago i wake up in the morning and i noticed that my songs from the apple music app are gone.

i think the night before it update its self to 12.3.1 so im asking can i get my songs back?? Please help

iPhone 7 Plus

Posted on Jun 17, 2019 10:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2019 9:33 AM

As long as your account is still active you can try this:


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.



3 replies
Question marked as Top-ranking reply

Jun 18, 2019 9:33 AM in response to valentino290

As long as your account is still active you can try this:


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.



Jun 18, 2019 1:09 PM in response to valentino290

Unless there was a problem with your payment method (it happens).

check if your subscription is still active:

View, change, or cancel your subscriptions - Apple Support

verify your payment method:

In Settings - your name - Payment and shipping


make sure that you're signed in to all of your devices with the Apple ID that you use with Apple Music

All my songs disappeared

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