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iTunes refund

I accidently ordered an app on my cell phone not realizing there was a large charge of $128.39 per year. I cancelled it immediately but the charge is still on my credit card. What do I do to get a refund on my credit card?


iPhone 7, iOS 12

Posted on Jun 17, 2019 3:08 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2019 11:03 PM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 17, 2019 11:03 PM in response to 1-3-7-2

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

iTunes refund

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