iphone is disabled connect to itunes

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klkelly Author

Level 1

4 points

iphone is disabled connect to itunes

My mac is not recognizing my iphone, so I can not connect to itunes

and apparently, I have to be on the home screen on my iphone, which

I can not access because my iphone is disabled

iPhone 8 Plus, iOS 12

Posted on Jun 17, 2019 7:52 PM

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Answer 1

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Lyssa

Level 8

41,387 points

Jun 18, 2019 5:34 PM in response to Bon-Bon_mlm

This might help you and the OP....

https://support.apple.com/en-us/HT204306

~Lyssa

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Answer 2

Jun 18, 2019 5:08 PM in response to klkelly

I have the exact same issue! All the internet is telling me to do is connect to iTunes... And i can't because like you said you need to be on your home screen to connect to it. I am so stuck with this. Have you managed to sort this out? if you have would love to hear some advice on what to do.

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Answer 3

Lyssa

Level 8

41,387 points

Jun 17, 2019 7:58 PM in response to klkelly

So, does iTunes see the phone at all?

~Lyssa

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iphone is disabled connect to itunes

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