siri won't talk back

I just got a replacement iPhone 7 plus. When I hold the home button to activate Siri, I get a window to type in a question. No voice recognition. In settings I can't activate "Hey Siri" with the toggle. When I try to turn Hey Siri on, it goes to a screen prompting me to say Hey Siri, but she can't hear me or won't respond. HELP!!!


Posted on Jun 17, 2019 8:05 PM

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1 reply

Jun 17, 2019 8:23 PM in response to mrforemark

If Siri or "Hey Siri" isn't working - Apple Support


If Siri doesn't speak responses

Siri might not respond verbally if your device is muted or Voice Feedback is turned off. While you're on the Siri screen, try to increase the volume level on your device. Then check your Voice Feedback settings:

  • On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search > Voice Feedback. From here, you can change how Siri responds. For example, you can have Siri always respond or only when you're using the Hands-Free setting.
  • On your Mac, go to Apple () menu > System Preferences > Siri and make sure that Voice Feedback is on.


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siri won't talk back

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