WD19 Dell Dock

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Level 1

7 points

WD19 Dell Dock

We have bought some WD19 Dell docking stations with the USB-c connector. We have 2 monitors per desk, and want to be able to connect to a MacBook, such that both monitors would work. Sadly this is not the case. I can have my laptop as one screen, and one additional external monitor, but I am not able to have two additional, or even 2 without the macbook.

Does anyone know a work around?

Thanks

TitanBax (I am forced to use a nickname!)

MacBook

Posted on Jun 18, 2019 5:08 AM

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Answer 1

Tesserax

Level 10

158,760 points

Jun 18, 2019 3:39 PM in response to TitanBax

You don't mention which exact model of MacBook that you have, but the 2017 MacBook can only support the following:

Dual display and video mirroring: simultaneously supports full native resolution on the built-in display and up to 4096-by-2304 resolution at 60Hz on an external display, both at millions of colors

Ref: https://support.apple.com/kb/SP757?viewlocale=en_US&locale=en_US

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Answer 2

jimaah

Level 1

4 points

Jun 23, 2019 2:35 PM in response to TitanBax

Yeah... it's due to MST which you'll find in all Thunderbolt and USB-C docks.

A solution to this is to get the Dell D6000 dock:

https://www.dell.com/en-us/shop/accessories/apd/452-bcyt

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WD19 Dell Dock

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